Benefits

Independent Jewellery Appraisers Limited (IJA) is a first class nationwide Asian jewellery validation, replacement and repair service.

Our specialist areas include: 22ct, 24ct and diamond jewellery and watches. Desktop validation is carried out on all claims and subsequent home visits made.

Substantial benefits to our customers include:

• Access to specialists in 22ct gold Jewellery & Diamond Jewellery
• Accurate claims management
• Desktop validation and visits where necessary
• Multi-lingual staff
• Documents translation (Hindi, Urdu, Gujarati ,Punjabi ,Arabic, Cantonese and Mandarin)
• Interpretation service available when required for interviews
• Repudiation fraudulent claims identified accurately
• Average claim settled within five working days
• High customer satisfaction
• Low management costs
• Available outside working hours